The Manager, Meetings & Exhibits is a member of the Meetings & Expositions team, which is responsible for the management of education conferences, trade shows, meetings, governance and committee meetings.
Principal Accountabilities:
Responsible for the coordination, planning, management and logistical execution of Advocate, Apartmentalize, Exhibitor Summit and other conferences and special events as assigned. Leads all efforts related to pre-event and on-site exhibitor fulfillment.
Primary job responsibilities include:
Manages pre-show and on-site logistics for assigned NAA meetings, including registration and housing, rooming lists, vendor management, audio visual, catering, sponsor fulfillment, security, entertainment, DMC and transportation.
Serves as liaison between NAA and hotel/facility, vendors and staff for designated NAA meetings.
Manages RFP process and conducts site visits to secure hotels/facilities and various vendors for NAA meetings as assigned.
Negotiates contracts with hotels, facilities and other vendors for various aspects of assigned NAA meetings.
Responsible for the set-up of registration for meetings in membership database, managing website content and marketing for designated NAA meetings.
Oversees invoice reconciliation and payments. Tracks all revenue, expenses and payments. Works within approved budget when planning logistical arrangements and is responsible for reviewing invoices for accuracy.
Develops and maintains layout of exhibit hall floorplans and manages relationship with floorplan vendor.
Leads all exhibitor fulfillment efforts including management of exhibitor dashboard, exhibitor marketplace, exhibitor education, exhibitor registration and housing, distribution of monthly exhibitor updates and monitoring exhibits email account.
Responsible for on-site set up and execution of NAA Exposition as well as overseeing floor managers.
Manages sponsorship opportunities research and fulfillment as assigned.
Other duties as assigned.
Competencies:
Expertise Technical capacity
Communication proficiency
Organizational skills
Critical Evaluation
Ethical Practice
Relationship Management
Cultural Awareness
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Required Education and Experience:
Bachelor’s degree (or equivalent work experience)
3-5 years of relevant meeting planning experience (minimum 2,500 attendees).
Salesforce (Nimble) experience.
Excellent interpersonal (oral and written) communication, time management, and organizational skills.
Proficient in Microsoft Office products.
Self-directed and able to work independently with minimal supervision.
Exhibit strong project management, analytical, and problem-solving skills.
Flexibility to travel (sometimes on weekends) and work extended hours.
Must demonstrate excellent ethics and integrity.
Professional conduct.
Ability to prioritize, manage multiple projects and effectively perform within tight time constraints.
Adhere to deadlines, handle stressful situations with composure and adapt to constant changes.
Work in a fast-paced environment and handle numerous projects simultaneously.
Work in a team environment.
Preferred Education and Experience:
CMP preferred but not required.
Travel:
10% - 20% travel. Some travel on weekends and extended work hours during events.
Our Mission
To serve as a trusted, preeminent resource for all stakeholders in the rental housing industry through advocacy, education and collaboration.
Our Values
The professionalism of the rental housing industry is interconnected with the principles of the Fair Housing Act and based on the concept that all people should be treated equally. We do not tolerate incivility toward one’s fellow citizen based on race, ethnicity, gender, sexual orientation, religion, economic status or any other attribute or characteristic. Our industry and our nation are strongest when we all work together. In accordance with these principles, the National Apartment Association condemns any act of discrimination and/or violence.
NAA operates in a spacious, modern, high-rise office that is conveniently located in the exciting business district of Ballston in Arlington, VA. Located just a few miles from Washington, D.C. and just two blocks from the Ballston Metro stop, we are easily accessible from any Washington suburb via public transportation and major highways.
We offer an exceptional employee benefits package and a busy, challenging work environment.