Job Overview
The Strategic Content Manager supports the association’s global content strategy through a diverse range of activities and content delivery channels including the member content platform, Global Summit and events, publications and research projects relevant to industry professionals.

Key responsibilities include sourcing relevant content, management of the online Knowledge Center (CoreNet Global’s online library), development of and maintaining survey/report calendars, assisting with organizing content related partnership benefits and Strategic Gold Partner research, development and distribution of web-based research surveys using Survey Monkey or similar tools, general content management and distribution of content to members through social media, via the Knowledge Center, and weekly e-newsletters.

Essential Functions

• In conjunction with VP of Strategic Content, manage the generation, curation and dissemination of content across a variety of CoreNet Global’s channels, including Global Summits, learning and professional development, social media, website, and other publications and conferences
• Ensure that content is distributed and made accessible via social media. Use Twitter, LinkedIn, Hootsuite to deploy, disseminate and share content
• Record, edit and manage podcast and CNGtv content creation
• Contribute to weekly e-newsletter featuring the latest industry and market reports on the Knowledge Center (KCO) as well as updates on CoreNet Global surveys, research projects, etc.
• Manage all activities related to the Knowledge Center (KCO), such as providing customer service solutions to queries, tracking status and availability of content, adding fresh and relevant content, tracking usage
• Manage all activities related to “The Source”, CoreNet Global’s content app, such as providing customer service solutions to queries, tracking status and availability of content, adding fresh and relevant content, tracking usage
• Manage Strategic Partner research projects and Thought Leader content
• Plan and manage survey and research report calendar
• Collaborate with IT and other relevant teams to execute a content technology platform that delivers a smooth experience to audiences
• Fulfill department-related customer service requests via online chat system
• Assist with strategic initiatives such as Diversity, Equity and Inclusion and Distinguished Leader program as needed
• Produce and publish video interviews
• Support the content strategy committee in executing their agenda
• Administrative and other duties as assigned

Hybrid Work

When our office reopens, this is a hybrid position and will work remotely on Mondays and Fridays and report to the office three days per week: Tuesday-Thursday

Vaccination Status

Effective January 1, 2022, all newly hired CoreNet Global employees must be fully vaccinated against COVID-19 prior to their start date and a commitment to receive a vaccine booster (if not done so already) within 2 weeks of start date. CoreNet Global will provide reasonable accommodations as required by law for individuals unable to be vaccinated due to a medical condition or sincerely held religious belief.

Experience Required:

• 3 years experience in research, journalism, marketing and/or communications
• Experience creating and optimizing content for social media platforms
• Podcast creation and editing
• Online content platform management
• Content research
• Survey creation
• Content tracking & analytics