Position Summary: The incumbent provides customer service and program support for MISMO and MBA. Incumbent assists with other department programs as needed. Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Primary Duties and Responsibilities: Recruitment / Engagement: Provides exceptional and timely service for MISMO and MBA customer inquiries via phone and email, including calls from the 800# and the general email accounts. Works with supervisor and/or department head to resolve a
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