Lead communication initiatives with prospective members, about to expire members and recruiters.
Manage prospective member research, lists and tracking.
Administer lapsed member win back campaigns with support from the membership team.
Implement membership strategies through collaboration with membership and communications and marketing teams.
Gather and analyze data and statistics from various communications, marketing and recruiting initiatives.
Collaborate with chapter relations team on membership reporting.
Four-year college degree in communications, business administration or management and three to five years of membership or association management experience in a non-profit.
Strong verbal and written skills, as well as attention to detail and organization are a must.
Have a proactive approach with ability to be self-motivated and work independently with little supervision.
Perform responsibilities with sound judgment and high professional and ethical standards.
Able to deliver effective results, prioritize and manage numerous projects simultaneously.
Solid technology skills: MS Office (Advanced Excel preferred), netFORUM or other web-based association management system (AMS). Experience with Real Magnet and Higher Logic desirable.
Telecommuting is allowed.
About Community Associations Institute (CAI)
CAI is an international membership organization dedicated to building better communities. With over 41,000 members, CAI has 63 chapters worldwide, including Canada, the Middle East and South Africa, and relationships with housing leaders in a number of other countries, including Australia and the United Kingdom. CAI provides information, education and resources to the homeowner volunteers who govern communities and the professionals who support them. CAI members include association board members and other homeowner leaders, community managers, association management firms and other professionals who provide products and services to associations.
We believe homeowner and condominium associations should strive to exceed the expectations of their residents. We work toward this goal by identifying and meeting the evolving needs of the professionals and volunteers who serve associations, by being a trusted forum for the collaborative exchange of knowledge and information, and by helping our members learn, achieve and excel. Our mission is to inspire professionalism, effective leadership and responsible citizenship—ideals reflected in associations that are preferred places to call home.