Endocrinologists are at the core of solving the most pressing health problems of our time, from diabetes and obesity to infertility, bone health, and hormone-related cancers The Endocrine Society is the world’s oldest and largest organization of scientists devoted to hormone research and physicians who care for people with hormone-related conditions. Our inclusive community is made of scientists, physicians, educators, nurses, and students in 122 countries.
We are seeking an Associate Director, IT, with experience supporting the internal IT operations of a small-to-midsize business or non-profit/association. You will demonstrate high level understanding of business IT systems on a conceptual level and must be well versed in administering these systems in practical daily use. The Associate Director, IT, will collaborate with our IT Team in the development and execution of our technical operations and solutions. Additionally, you will take a hands-on and collaborative approach to achieve goals to increase our staff’s effectiveness. This includes supporting the efficient use of technology amongst the staff by identifying best practices and educating staff on use of applications and security awareness.
What you’ll bring to the job:
Ability to think strategically about business and technology needs and recommend best practices and solutions to requirements and challenges. Skilled in requirements gathering, project management, technology training. Must embody a customer-service centric approach to technology support and management.
BA/BS in Information Systems, Computer Science, Mathematics, or related field; or equivalent work experience.
At least 5 years technology experience in an enterprise setting. Experience may include, IT project management, business analysis, network administration, systems management, and/or database management. Experience must include 3-4 years in the day-to-day management of technology resources for an organization with a staff of at least 30 people and multiple programs.
Strong knowledge of Azure, Active Directory, Windows Server 2016, SQL Server, Office 365, principles of LAN and WAN networking.
Knowledge of network administration concepts. Ability to manage firewall settings, email security platforms, workstation antivirus, and other systems.
Ongoing self-learning and a commitment to staying current with changes in the field of technology is very important.
Strong project management – demonstrated ability to conceptualize, launch and deliver multiple IT projects on time and within budget.
Strong interpersonal and communication skills – both verbal and written.
Knowledge of best practices, current trends and developments in information technology.
Strong communication/presentation and teaching/training skills.
Skilled at identifying and evaluating new technological developments and gauging their appropriateness for society, and ability to make clear recommendations based on those evaluations. Ability to formulate cost/benefit analyses around new technology initiatives.
General knowledge of Office 365, SharePoint, and network administration in a Microsoft environment.
Experience with database management. Experience with NetForum a plus.
Our Values: We believe in and empower our staff. We know that with our investment in their growth, they have an even greater potential to contribute to our organization. Our core values embody the character and culture of our staff – they guide our decision making, interactions and how we serve our members. As an organization, we are committed to: demonstrating responsible stewardship, treating one another with trust and mutual respect, supporting work life balance, sustaining an inclusive environment, and fostering an environment that encompasses communication, service, collaboration, results & innovation.
What you’ll own:
Ensure the stability of the Society’s network infrastructure, working alongside managed hosting partners.
Provide oversight/management of core IT systems – Active Directory, Office 365, email security platform, workstation antivirus and RMM, and others.
Serve as an internal resource for staff groups looking to initiate new technology projects or to improve their use of existing technologies. May include project management responsibilities, requirements gathering, vendor selection, or consulting on business process changes.
Develop, maintain, and continuously improve an ongoing technology-enablement/training program for Society staff. May include in-person training sessions, video training libraries, and other methods of education.
Identify security vulnerabilities and eliminate them with strategic solutions that increase data safety.
Assess and recommend best practices around the Society’s Office 365 subscription – assist staff with adoption of new tools arriving within Office 365 – Teams, Skype for Business, Planner, SharePoint, OneDrive, Office 365 Groups, and others. Build consensus across the organization and drive adoption.
Manage an employee security awareness training program (i.e. KnowBe4).
Assess and improve internal IT processes, develop standard operating procedures and best practices, including written protocols.
Ensure the optimum use of existing communications/AV equipment in meeting and conference rooms.
Support the Specialist, IT Support with onboarding and offboarding employees. Onsite Mitel PBX phone system setup, Active Directory, Office 365, and other applications.
Supervise the Specialist, IT Support. Support their ongoing career development and work to establish short and long-term goals and objectives.
Assist with the development of technology requirements for the Society’s annual meeting.
Assist the Director of IT with annual budget preparation and department finances.
Collaborate with the web services department on various web development needs and CMS infrastructure projects.
Assist the Director with IT policies and procedures, including architecture, security, disaster recovery, standards, purchasing.
Assist Director with negotiating and administering vendor contracts and service agreements.
What you’ll do well:
Provide sound inquiry and analysis to make recommendations and decisions. Demonstrate the ability to identify problems, synthesize, evaluate, and make appropriate decisions and/or recommendations for level of job. Demonstrate the ability to weigh pros/cons and cost benefit of decisions. Use sound judgment in decision-making. Exercise timeliness in making decisions. Take appropriate actions to correct ineffective decisions.
Establish a course of action to achieve results. Anticipate and adjust for problems and roadblocks. Effectively communicate roadblocks/challenges to staff and peers. Focus on what matters and readily owns decisions, effectively prioritize and meet deadlines; collaborate with others to get task or project completed.
Make decisions and solve problems involving varied levels of complexity, ambiguity and risk. Take charge of a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Plan and organize the work of a group, department or project and to establish effective priorities. Consider effective use of time. Demonstrate ability to “think outside the box” for solutions or ways to accomplish the job in a more effective way. Handle projects responsibly (including expense management). Prioritize as needed and meet deadlines. Communicate challenges/barriers to supervisor. Collaborate and share progress with others to get the project completed. Demonstrate effective delivery of completed project.
As a contributor, ensure the effective, efficient, and sustainable use of program/project resources and assets by identifying wasteful practices and opportunities for optimizing resource use for programs and projects.
Plan and support the development of others through a competency-based system. Identify knowledges, skills and abilities necessary to fulfill current or future job/role responsibilities effectively.
What you’ll get out of it:
Working with a staff that has passion for our mission, believes in one another and has fun.
The chance to work in an environment that empowers staff to take informed risks and create new programs and services.
A chance to make a contribution in a fun job with room to make it your own.
A strong and competitive salary and benefits package that focuses on your well-being and financial health.
Endocrine Society offers a convenient downtown DC location within walking distance of Farragut North/Farragut West and Foggy Bottom Metro stations. Qualified candidates interested in a purposeful work environment, competitive salaries and excellent benefits, including a generous TIAA- CREF retirement plan with 10% employer contribution, submit resume and cover letter with salary requirements.
About Endocrine Society
Endocrine Society is the world's largest and most active professional organization of endocrinologists in the world. Founded in 1916, the Society is internationally known as the leading source of state-of-the-art research and clinical advancements in endocrinology and metabolism. We are dedicated to promoting excellence in research, education and clinical practice in the field of endocrinology. Society membership continues to grow with more than 18,000 members from over 100 countries. These professionals are dedicated to the research and treatment of the full range of endocrine disorders: diabetes, infertility, osteoporosis, thyroid disease, obesity/lipids, growth hormone, pituitary tumors, and adrenal insufficiency.
For employees, Endocrine Society offers a stimulating, collegial work environment of 86 staff where top performance is recognized and appreciated. We pride ourselves on our competitive pay practices and excellent benefits program, including a 10% annual employer contribution to a TIAA-CREF retirement plan, subsidized health, dental and vision insurance, fully paid life and disability income protection, professional development and tuition assistance programs, an on-si...te employee fitness room and generous leave benefits. We have a convenient Downtown D.C. location accessible by the Metro red line Farragut North and blue and orange line Farragut West stations.