The Council for Advancement and Education (CASE) is recruiting for a Manager, Corporate Relations, reporting to the Director, Corporate Relations.
CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. Advancing education in over 3,600 member institutions, CASE has 85,000 members in 82 countries.
Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include advancement services, alumni relations, communications, fundraising, government relations, institutional leadership and marketing. Individual members are at all stages of their career and may be working in universities, schools, colleges, cultural organizations or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.
Headquartered in Washington, DC, CASE works across all continents from its regional offices in London, Singapore and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.
CASE manages more than 120 conferences per year around the world, including more than 60 in North America ranging from conferences that engage 4 volunteers and 50 attendees up to more than 200 volunteers and 1,500 attendees. The Manager, Corporate Relations will be responsible for sales and support primarily for the 8 CASE district conferences located in North America.
This position interacts with current CASE Educational Partners and other key external stakeholders to both sell, confirm, and fulfill sponsorship and exhibitor commitments – both prior to and during district conferences. The Manager, Corporate Relations develops valuable and trusting relationships that strengthen engagement within and across CASE. This position will serve as the main contact between the Corporate Relations and Volunteer and Member Engagement departments and CASE volunteers.
The position will also provide additional support for the Corporate Relations department to include sponsorship sales/fulfillment, reporting, and onsite coordination, as needed.
The core functions of this position include but are not limited to the following:
Collaborate with the Director, Corporate Relations in implementing marketing strategies that drive retention and growth of conference sponsors and exhibitors. Serve as the key liaison with Marketing and Communications (MarComm) for onsite collateral material (onsite exhibitor listing in program, signs, etc.), conference prospectus creation, and review of all marketing collateral for accuracy.
Ensure effective and timely communication with CASE colleagues, sponsors/exhibitors, and vendors regarding exhibit show details and deliverables. Ensure exhibit show details are available as early as possible for all stakeholders to allow for efficient planning and manage the adherence to the exhibitor kit rules and regulations.
Manage the online exhibits registration process for CASE district conferences. Promote the use of and is the subject matter expert for the exhibitor management system (EMS). Provide excellent and professional customer service to companies who request assistance with online registration to ensure a smooth transition for online payments for exhibits and sponsorships.
Manage the exhibits for all CASE district conferences. Collaborate with the show decorator in the floorplan creation, the Fire Marshall approval process, and overall show decorator’s responsibilities from creation through implementation of the approved plan. Manage all onsite logistics.
Create a process that ensures that all conference information (i.e., accurate list of exhibitors/sponsors and corresponding information for use online and in print, advance registration and mailing lists, etc.). Manages onsite show logistics in conjunction with the Director, Corporate Relations and volunteers, where appropriate. Assist in the development and distribution of evaluation instrument and analyze results.
Manage renewal and follow-up process for district conference sponsors and exhibitors. Ensure invoices are created, where appropriate, and monitors/tracks payments received. Ensure the accuracy of records in Personify and any other platforms or networks used by CASE.
Collaborate with the Educational Program Managers and district conference volunteers to communicate status of sponsorships, exhibits, and advertisers, where appropriate.
Accurately reconcile monthly financial statements against the annual budget tracking sheets of exhibits and sponsors to ensure accuracy of accounts receivables. Promptly follow up on outstanding balances.
Collaborate with the Vice President, Development and Director, Corporate Relations on proposals with global educational partners and prospects to include advertising opportunities.
Support the Director, Corporate Relations on special projects that enhance the efficiency of the department.
Fiscal Management/Budget Responsibilities/Judicious Use of Resources
Exercise fiscal responsibility in the use of all CASE resources.
Track and manage department budget expenditures and coordinate with finance and accounting to ensure prompt payment of invoices.
Serve as the department liaison to MarComm ensuring accuracy in all external communications that highlight district conference sponsors and exhibitors.
Serve as the department liaison with Finance and Accounting to ensure prompt payments of all sales invoices.
Serve as the department liaison with Volunteer Relations to ensure that actions and processes align with protocols.
Exhibit appropriate leadership toward and work cooperatively and supportively with all volunteers with whom this position has contact, including CASE’s volunteer leadership.
Collaborate with CASE colleagues in all parts of the world to ensure the best sharing of effective practices.
Performs other duties and responsibilities as assigned by the Supervisor.
Education and Experience:
Bachelor’s degree, preferably in marketing, business administration, or a related field.
Five (5) or more years of experience in business development or client management required, or an equivalent combination of relevant experience and education/training required.
Experience working with higher education institutions broadly, associations or with a vendor serving the advancement community preferred.
Skills and Abilities:
A demonstrated interest in advancing education in the not-for-profit sector.
A strong commitment to contributing to an organizational culture that celebrates diversity and inclusion.
An understanding of and interest in engaging with a broad range of cultures and countries.
Demonstrated knowledge of and success in growing exhibit and sponsorship sales in the not-for-profit sector that allows the position to serve as a trusted consultant.
Excellent communication skills, verbal and written, that allow engagement with levels of all stakeholders within an organization.
Must have technical proficiency with Microsoft Office (Word, Excel, and PowerPoint) and association and exhibitor management systems.
Good interpersonal skills and proven ability to work independently and collaboratively. Ability to lead and participate on teams.
Drive, ability to work in a fast-paced environment, and strong project management skills that ensure ability to manage multiple priorities and deadlines.
A pro-active and can-do attitude, even when working under pressure and with all levels of staff.
Ability to travel 25% - 35% of the time.
Qualified applicants should CLICK HEREto upload their résumé and paste their cover letter with salary requirements. Applications without the required skills and experience or salary requirements may not be considered. Preference may be given to applications received before January 6, 2020. NO PHONE CALLS PLEASE.
Management reserves the right to review and revise this document at any time. This document represents a description of intended job content and should not be construed in any way to be a contract of employment.
CASE offers a competitive benefits package that includes comprehensive health insurance, to include a high-deductible medical plan option with a health savings account, a PPO medical plan option, dental insurance, a generous 10% retirement contribution, an employee assistance plan, employer-paid life and disability insurance with voluntary supplemental life insurance, voluntary vision insurance, flexible spending accounts, pre-tax commuting benefits, as well as legal and identity theft protection plans. After one year of service, staff are also eligible for tuition reimbursement.
We offer a collegial and collaborative work environment with many work-life balance programs, such as a 35-hour work week, regular weekly telecommuting for most exempt-level roles, paid parental leave after one year of service and generous accrued leave policies.
About Council for Advancement and Support of Education
The Council for Advancement and Support of Education (CASE) is a professional association serving educational institutions and the advancement professionals who work on their behalf in alumni relations, communications, development, marketing and allied areas. CASE helps its members build stronger relationships with their alumni and donors, raise funds for campus projects, produce recruitment materials, market their institutions to prospective students, diversify the profession, and foster public support of education. Key facts about CASE:
Founded in 1974 as the result of a merger between the American Alumni Council and the American College Public Relations Association
Maintains headquarters in Washington, D.C., with offices in London (CASE Europe, 1994), Singapore (CASE Asia-Pacific, 2007) and Mexico City (CASE Latina America, 2011)
Is one of the world's largest nonprofit educational associations in terms of institutional membership
Includes more than 3,670 colleges and universities, primary and secondary independent and international schools, and nonprofit organizations in more than 82 countries around the globe
Serves nearly 81,000 advancement professio...nals on the staffs of member institutions
Led by volunteers with more than 4,850 advancement professionals serving as board members, speakers, authors, conferences planners and more