Chapter Administrator

Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes difference? Do you take a “customer first” approach and add value through your own agility? If this sounds like you- come join us at PMI! 

How you’ll make a difference

PMI is seeking a professional to administer and support the Chapter regions of Central and Northern Latin America for PMI chapter development and organizational compliance processes, including chapter governance and administration.  The successful candidate will also serve as a lead to respond to and resolve complex service and support inquiries from chapters, volunteer leaders, and within internal departments.  Additionally he/she will support existing and all new PMI chapters in their region through successful coordination and execution of assigned chapter development services, programs, and communication policies and practices.

The Chapter Administrator will partner with Chapter Specialists to support successful implementation and adoption of new programs and services targeting chapter leader growth and development.

Essential Duties include but are not limited to:

• Coordinate and deliver regular and specialized communications regarding relevant PMI programs, products and services to support PMI Chapter Leaders as strategic partners of the Institute.
• Serve as a resource for chapters and mentors to effectively manage governance issues and questions, addressing and resolving issues when appropriate and escalating to department leadership as needed.
• Apply PMI Chapter Charter process, including monitoring of core processes to ensure timely, accurate, and complete flow of information. Approve PMI Chapter Charters as appropriate, administer the Annual Chapter Charter Renewal program, including in regular status reporting.
• Ensure accurate and current volunteer information as well as quality assurance checks, updates and feedback with volunteers and staff. Participate to support volunteer role descriptions, system tools, messaging and training. Assure consistent application of policy and procedure for volunteer engagement, recruitment, retention and recognition, including volunteer relationship management system. 
• Review, respond, and approve PMI Chapter by-laws submissions, coordinating with appropriate internal stakeholders to ensure compliance and legal standing within PMI policy.
• Identify and assess options for new chapter development policies, programs, and services. Provide regular updates on effectiveness of existing programs/services and provide relevant recommendations for future direction.

What you’ll get from PMI

Through our certifications, professional development, communities and membership, we support more than three million people in nearly every country in the world.

And we believe in supporting our employees, too.

Join us and:

• You’ll get an excellent total package, not just great pay. The benefits for this role include 100% paid medical, dental, vision and prescription coverage, up to 20 days’ paid days off a year to start (plus 10 paid holidays) and a 401(k) retirement savings program that matches your contribution (up to 7% of salary).
• You’ll grow professionally. We’ll work with you to make the right development choices for your career. The skills you gain will help you to get the most out of your time with us, and make you more marketable in the future.