The Education Coordinator is a member of a dynamic professional team comprising leaders in non-profit management that support and connect orthopaedic surgeons and other professionals through education and research to prevent and resolve sports injuries among active people of all ages and levels. This position calls for an independent, proactive, problem-solving, diplomatic, multi-tasking professional focusing on:
Online Education Support and LMS Administration – 40%
CME Administration and Customer Support – 30%
Live Educational Course Support – 15%
Annual Meeting Support – 15%
Reports To: Director of Education and Engagement
Key Relationships: Volunteer Leadership
Professional Team Members:
Senior Managers of CME (2) and Meeting Planner
Marketing/Communications and IT Staff
Office Environment: Traditional, Alternative Possibilities
Essential Duties and Responsibilities
Online Learning and Learning Management System (LMS) Administration
Coordinate the production and delivery of online educational content and resources, working closely with LMS vendor (OasisLMS) and various staff; provide front-line customer service to learners. Make recommendations to leverage systems to optimize and expand the learning experience and recommend best practices related to adult online learning.
Maintain existing and upload new LMS content (event recordings and journal articles).
Ensure online activities comply with CME and MOC standards and reporting requirements.
Work with all departments to schedule and execute webinars and coordinate production of recordings onto LMS where applicable.
Coordinate preparation of educational event resources and materials for online delivery.
Coordinate surgical video library project launch and expansion.
CME and General Department Administration
Support efforts of department in all activities by providing excellent customer support and maintaining CME records for compliance.
Assist department team members to ensure compliance with ACCME accreditation requirements and standards.
Serve as first point of contact for education department in customer service support and responding to inquiries for all programs and activities including Fellows exams and courses.
Manage CME credit uploading and transfer process in conjunction with IT and others.
Maintain CME activities list in ACCME’s PARS database.
Support assigned committees and task forces and handle coordination of their activities, to include agendas, meeting notices, minutes, etc.
Assist with technology tools such as the submission system, registration and meeting app.
Contribute to the planning process for educational activities by gathering, analyzing, and interpreting information to help assess educational needs and practice gaps.
Provide other assistance to the director and department as needed.
Assume other projects, duties and responsibilities as assigned.
Support department team members to develop, plan and deliver live education including sports-specific courses, surgical skills-based courses held at the OLC in Rosemont, IL; and other special-topic courses.
Assist in contacting faculty including initial invitations, requests for required documentation, handouts and other communication.
Support development and distribution of course agenda.
Help department team ensure that activities meet ACCME requirements; prepare and maintain required documentation.
Support marketing efforts and supply information to other department teams as needed for registration set-up, website and program brochure development and app uploading.
Provide onsite support for set-up, registration and management.
Develop and distribute course evaluations and compile results.
Recommend changes based on post-activity feedback and objectives.
Serve as first point of contact within education team for customer service support.
Work with assigned senior manager to support processes for submission of abstracts and instructional course (IC) proposals with special focus on the latter to include configuring IC submission system (currently in Planstone) and serve as the primary contact for IC faculty including initial invitations, requests for required documentation, handouts and other communication.
Help department team ensure that activities meet ACCME requirements; prepare and maintain required documentation
Support marketing efforts and supply information to other department teams as needed for registration set-up, website and program brochure development and app uploading
Provide on-site support for set-up, registration and coordination of annual meeting activities
Develop and distribute evaluations and compile results
Recommend changes based on post-activity feedback and objectives
Coordinate review and uploading of annual meeting video archive
Serve as first point of contact within education team for customer service support
Expected Knowledge, Skills, and Abilities:
Experience with online education and LMS administration
Exposure to emerging technologies for education delivery desirable, particularly for health care professionals
Superior organizational and computer skills
Ability to effectively communicate ideas, concepts and specific instructions
Excellent written and verbal communication skills and the ability to interact with a diverse professional membership audience
Ability to work independently while also effectively interacting and collaborating with individuals, service providers and others to achieve the organization’s goals
Strong Microsoft Office skills: Word, Excel, PowerPoint, Outlook
Knowledge of ACCME requirements helpful
iMIS or other association management system experience preferred
Education and Experience:
Four-year degree preferred in healthcare, education, business, marketing, communications, nonprofit management or related educational field or equivalent experience
Three or more years of association management experience in education preferred
AOSSM employs a highly efficient, well-functioning business model which comprises a tightly knit core team of professionals. With the flexibility of a non-traditional workplace, AOSSM employs seasoned, gifted and knowledgeable professionals possessing these essential characteristics and attributes:
High level of integrity
Intuitive and abstract thinker
Self-directed and independent
Subject to change, currently this position includes travel to society’s Annual Meeting and assigned courses (approximately 15-20 days per year).
AOSSM offers an excellent work environment, competitive salary, and a comprehensive benefits package. Additionally, AOSSM is an Equal Opportunity Employer (EOE).
Telecommuting is allowed.
Additional Salary Information: Please include salary requirements in cover letter.
About American Orthopaedic Society for Sports Medicine
The American Orthopaedic Society for Sports Medicine (AOSSM) is the premier global organization representing the interests of orthopaedic surgeons and other professionals who provide comprehensive health services for the care of active people of all ages. We cultivate evidence-based knowledge, provide extensive educational programming, and promote emerging research that advances the science and practice of sports medicine. We engage a community of sports medicine specialists to exchange ideas and best practices for all athletes – from professional teams to health-minded individuals and youth sports. We also provide useful guidance to help the public understand how to avoid sports injuries.
Ultimately, we strive to prevent and reduce sports injuries, accelerate safe return to play, and promote effective clinical care so that people can continue to live healthy and active lifestyles.