This position serves as the lead point of contact for the digital literacy major program. Manage computer/Internet classes and/or clinics and public Internet access lab(s) hosted at Public Computer Center (PCC) partner sites. Serve as the primary instructors in computer classes. Coordinates bi-lingual course materials, evaluations, promotional handouts, and flies class participants. Send reminder messages to participants regarding classes and/or training, and track evaluations for reporting purposes. Assist and offer suggestions for curricular materials and curriculum development. Track number of participants, demographic information, and feedback for reporting purposes.
Bachelor's degree in Education, Social Work, Sociology or equivalent;
Proficiency in Spanish; ability to read, write and speak.
Experience working with clients with limited computer proficiency
Experience with employment coaching, resume writing, and job applications;
Advance computer skills using Microsoft Office applications including Word, Excel, Adobe, etc.;
Good listener; patient teacher;
A team player with a positive attitude and a passion for the AFN mission;
Experience working with one or more of the vulnerable population group, adult learners who have low digital literacy skills and or are low income;
Demonstrated experience leading presentations and/or training sessions;
Detail-oriented with strong writing skills;
Proven organizational and problem-solving skills;
Strong “people” skills;
Team player who is also capable of working independently and with minimal oversight;
Demonstrated flexibility when priorities change;
Capacity to thrive under pressure while working on multiple tasks and projects;
Ability to set priorities for self, team, and peers, and adjust when priorities change;
Experience working with volunteers;
Additional Salary Information: None
About Austin Free-Net
Austin Free-Net believes that access to the internet is imperative in the 21st century and beyond and those without the digital skills to use any digital device and specifically computers are at a disadvantage.Those most affected by the digital divide are among the most underserved groups in the Austin community. Many do not have computers or broadband connections in their homes. The digital divide means they are unable to take advantage of economic and educational opportunities. Austin Free-Net is working to spread digital literacy to the underserved through three major areas:ACCELERATE Workforce Development ProgramAs a Texas Workforce Commission Self-Sufficiency Program offered through Austin Free-Net, we provide CompTIA certification classes. The program is designed to provide computer skills training that will lead to permanent employment opportunities for adult recipients of TANF or those at risk of becoming TANF recipients. The class is also open to those who would like to “restart their career” in the fast-growing tech industry.Digital Literacy ProgramThe digital literacy program provides free computer and internet access to community members in Community Technology Access L...abs, located in public facilities across Austin, as well as free instruction in technology use. Our instruction, currently offered at seven locations, addresses the needs and goals of adult learners through classes, workshops, and one-on-one coaching. We work to build the confidence and competence of adult learners so that they may achieve their goals and feel empowered to use technology. Our work serves a diverse group of community members, including people experiencing homelessness, seniors, new immigrants to Austin, low-income families, people in transition from incarceration, and more. Specialty Training Programs (fee for services)Austin Free-Net offers training programs that are focused on client goals, with the curriculum set accordingly. For example, we have provided training classes to parents in the Austin Independent School District about how to use the School Portal.
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