Administrative, Clerical, Support, Chapter Relations, Education and Training
4 Year Degree
The Education & Chapter Coordinator is a new, multi-faceted position that works closely with APRO staff on building relationships with industry state associations, coordinating educational programs, and event planning. This position requires superior organizational skills in managing day-to-day administrative work for chapter organizations, event management, and serving as the primary point of contact with excellent member service.
The Coordinator must possess strong project management skills in fast-paced environment with competing deadlines. The ability to work autonomously with outstanding organizational, communication, and collaborative skills; writing/editing experience; rigorous attention to detail; and a proven sense of initiative and ownership will make you a great fit for this position.
Ensure a high standard of service with accurate, friendly, and timely response to state affiliates and association members.
Provide business development assistance to meet short, medium, and long-term needs for continued success.
Proactively interact with stakeholders by building relationships, developing and documenting processes, and providing a consistent flow of information to stakeholders and APRO staff.
Provide reports to stakeholders such as membership numbers, renewals, and relevant relationships data.
Collaborate with APRO staff and volunteers to develop educational programs that define all educational program objectives, market position, value statements, unique features, and benefits, as well as timelines and production milestones.
Lead site review, selection and negotiation of conference and event contracts, nationally.
Assists in logistics for educational events to include but not limited to webinar or podcasting, audio/visual, food and beverage, function space assignments, IT and office supplies, security, signage, family programs, guest/VIP amenities, floral, entertainment, photography/videography, translation services, transportation, and floor plans.
Oversee shipping and distribution of materials for educational events.
Work with hotel representatives, vendors, and suppliers on-site to review full meeting details.
Review and approve hotel and vendors billing and event supplier bills with Executive Director.
Monitor and report attendance and financial goals for all education programs including financial forecasts to the Executive Director.
Ensure all logistics expenses are within or below established budget guidelines.
Implement quality processes and systems that reflect best practices for all educational programs and deliver member value.
Stay current on trends, prices/cost and look for ways to be cost-efficient.
Adapt to changing processes and procedures while building and managing growth of education programs.
Attend various industry-related meetings and events to research and analyze competitive educational programs for possible ideas and improvements for our own educational offerings.
Assist in APRO Convention and Expo.
Assume other duties and responsibilities as may be assigned by the Executive Director.
Bachelor’s degree in marketing or communication, and 3-5 years related experience.
Superior organizational skills and attention to detail; ability to handle multiple projects simultaneously and balance competing priorities; experience in planning multi-step projects and reaching milestones on time without sacrificing accuracy and quality.
Flexibility to travel domestically
Comfortable working independently, as well as part of a team; proactively collaborate with APRO staff, members and other stakeholders on relevant projects.
Proficient in iMIS or similar Association Management System (AMS) or Customer Relationship Management system (CRM) and Microsoft Office suite (i.e. Word, Excel, Outlook, etc).
Experience using MailChimp or similar email marketing solution is a plus.
Digital communications experience with podcasts, webinars, blogs, and other channels.
Certified Meeting Professional (CMP) designation a plus.
About Association of Progressive Rental Organizations
The Association of Progressive Rental Organizations (APRO) is the international voice for the rent-to-own industry founded in 1980. APRO is the nonprofit trade association advocating and representing the rent-to-own industry before the U.S. Congress, Internal Revenue Service, state legislatures, the courts, media and the public.