Administrative, Clerical, Support, Customer Service and Support, Other
2 Year Degree
The purpose of this position is to provide administrative support for functions performed in the National Office, specifically the Special Interest Group unit. The end result is to ensure that there is efficient organization, coordination, and implementation of work necessary to support the smooth functioning of the unit.
Schedule and provide logistical and administrative support for over 20 face-to-face meetings per year and numerous conference calls and webinar:
Schedule and support in-house and off-site meetings.
Set up conference calls and webinars.
Organize volunteer and staff travel to and from the National Office in coordination with travel managers.
Arrange and order food and beverage for functions, compile/distribute material and agendas, prepare badges.
Review, inventory, solicit, and update copy for webpages.
Set up and maintain filing systems and records, and generate reports from AMS.
Responds to information and email requests, including SIG proxy boxes.
Obtain and use readily available data.
Provide general administrative support, including but not limited to
proofing material, copying, scanning, creating doodle polls, and faxing;
preparing presentations, letters, reports, charts, graphs, tables, certificates, and other documents using various software;
sorting and distributing mail, tracking spending and generating check requests, ordering materials and supplies, and packing materials for shipment;
responding to volunteer and member queries; and
recording and transcribing minutes of meeting.
Knowledge Typically Acquired Through
AA or BA degree and 2–4 years of related experience
Scope and Depth of Technical Skills/Knowledge
demonstrated writing ability for multiple platforms (respond to proxy boxes, post messages to discussion forums, draft minutes)
proven database management
advanced word processing proficiency; Word preferred
familiar with desktop publishing and preparing and/or posting information to a website
intermediate spreadsheet skills; Excel preferred
demonstrated knowledge of presentation software including PowerPoint, website templates
demonstrated ability to assist all staff on program applications (i.e., Word, Excel, PowerPoint, and Outlook Office 365, GoToMeeting and GoToWebinar)
demonstrated ability to improve systems, select appropriate application, design and add creativity to generate required reports
excellent typing, proofreading, spelling, and grammar skills
experience using Microsoft SharePoint a plus
Scope and Depth of Non-Technical Skills/Knowledge
demonstrated customer service skills; strong interpersonal and teamwork skills
experience with meeting planning and preparation
demonstrated ability to successfully coordinate a project
strong organizational skills
analytical and detail oriented
demonstrated ability to gather readily available data
demonstrated knowledge of general office operation procedures
demonstrated ability to work on multiple tasks simultaneously
demonstrated ability to organize and prioritize work and meet deadlines
demonstrated ability to take initiative
demonstrated ability to record accurate minutes of a meeting
Additional Salary Information: Salary Range (Non-Negotiable): $44,507–$49,452
About American Speech-Language-Hearing Association
The American Speech-Language-Hearing Association is the professional, scientific, and credentialing association for 191,500 members and affiliates who are speech-language pathologists, audiologists, and speech, language, and hearing scientists in the United States and internationally.