Are you outgoing and value customer service? Do you want to build long lasting relationships while helping one of the largest local home builders associations grow to better serve the nation’s most active housing market? If so, then we would like you to consider joining the Dallas Builders Association as the Director of Membership. Located in Plano, the Dallas BA has served the area’s housing industry for more than 70 years.
The Director of Membership plays an integral role in recruiting new members to join the Association and building relationships that ensure members are involved and retained year after year. Specific duties include, but are not limited to:
Being the focal point of the Association’s membership recruiting and retention efforts.
Developing and effectively implementing strategies to market the inherent value of being a Dallas BA member to representatives from all facets of the residential construction industry.
Providing outstanding customer service to current and prospective Dallas BA members and related parties including, but not limited to, prompt and professional responses to member inquiries and personal follow-ups with current/prospective members in order to ensure their experience with the Association is exceptional.
Working closely with communications staff to maintain and improve membership-related areas of the Association’s website and suggesting innovative ways to convey member benefits via the website, publications, embedded media and social media.
Evaluating the effectiveness of strategies such as dues structure, membership categories, benefits and policies and recommend changes as appropriate to obtain goals.
Facilitating Association’s membership based committees, meetings and activities.
Identifying ways to effectively utilize the member database to reach current and prospective members.
Leveraging contacts made by volunteer committee members and resources provided by corporate partners.
Preparing and submitting progress reports as required.
Other duties as assigned by the Executive Officer.
Candidates who do not complete the test will not be considered.
After completing the test, please provide a cover letter (specifically addressing your fit for this position) and résumé. Email these materials to: HR@dallasbuilders.com
Education: Bachelor’s degree is preferred, but not required. Degree, certifications or coursework in marketing, sales or business development is a plus.
Experience: Two (2) or more years of work experience, in a membership-based association, customer service or business development environment. Outstanding candidates will have previous success in coordinating membership recruitment and retention activities and/or sales, marketing, or business development experience within the residential home building industry.
Skills: Excellent interpersonal skills and demonstrated ability to work collaboratively and effectively with a broad range of individuals in-person and on the phone. Demonstrated ability to utilize emerging technology, write clearly, work independently, remain organized and respond quickly to changing organizational needs. Compensation: Competitive base salary commensurate with experience, along with significant additional performance-based compensation directly tied to membership growth and retention. The Dallas BA offers competitive benefits.
Additional Salary Information: Compensation: Competitive base salary commensurate with experience, along with significant additional performance-based compensation directly tied to membership growth and retention. The Dallas BA offers competitive benefits.
The Dallas Builders Association is a trade association representing all segments of the residential building industry in the Dallas Metropolitan area. Its mission is to enhance its members’ ability to provide safe, affordable, quality housing to the citizens of the local communities. The Association does this by:
Promoting positive public policy through active participation in the legislative and... regulatory processes;
Providing industry information and education to the members and the public;
Enhancing the positive image of the industry and the members through training and encouraging ethical behavior and professional standards; and
Making membership in the Association an essential element of a successful residential building industry company.