AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH — a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue.
AH advances organizations to greatness. Our client partners achieve measurable success in 4 key areas: multi-dimensional growth, engaged and disciplined leadership, intelligent use of technology, and an unwavering commitment to mission.
To be the most innovative and trusted management partner to our client organizations.
The Assistant Executive Director is a member of the Office of Client Services and reports to the Account Executive, serving as the AE’s primary support.
Works with the AE to manage day to day operations and staff in compliance with AH policies and procedures
Develop, implement and manage an operations plan
Manages and executes assigned programs
Serves as Staff Liaison to select committees as assigned by the AE. This includes:
Preparing agenda and writing minutes
Meeting preparation, execution and follow up
Preparing written updates on committee priorities
Communicating updates or issues to the committee and Board as needed
Works with the AE on responds to:
Inquiries about Association programs and services
Provide oversight to staff on member related issues and the membership process with assistance from the AE
Financial planning and budget development including:
Cost control and tracking financial trends
Authorization of expense vouchers
Draft letters and documents as requested
Proofreads letters, documents and e-blasts as request
Support, coordinates or oversees special projects as requested by the AE or Board
Builds relationships with members to assist with ongoing association business
Board meeting preparation, execution, and follow-up including writing the minutes; operationalize action items resulting from meetings
Implementing association's strategic plan
Oversees the maintenance of up-to-date records on all contracts noting upcoming renewals needed
Oversees AMS/CMS Management including:
Work of the Membership Coordinator
CMS (Website) Management and Projects
Travels and attends association meetings and events, as necessary
EDUCATION/ EXPERIENCE/REQUIRED PROFICIENCIES
Bachelor’s degree preferred, high school diploma required.
In order to be considered for this position, the online application must be submitted, along with an updated resume. All applicable fields on the application are required, including full employment information.
Benefits include, but are not limited to:
Medical, Dental and Vision
Voluntary Life Insurance - Employee Paid
Paid holidays and Paid Time Off (PTO) accrual, including Early Out Fridays during the summer months
Basic life insurance, short term and long term disability
Other Benefits of Working at AH:
Named Best Place to Work by Philadelphia Business Journal 7 Times – based on a survey conducted of our employees
Industry Leader – Most credentialed AMC, and the first AMC to be Customer Service Certified by the Customer Service Institute of America
On-site fitness center, open 24/7
Gym reimbursement program
Tuition reimbursement program
Training and Development opportunities
Able to multi-task and meet deadlines
Good written and verbal communication skills
Attention to detail
Able to travel a few times per year
Maintain a professional manner and attitude
Strong skills in organization, prioritization and time management
A good knowledge of office practices, administration and customer service skills and techniques
Strong Microsoft Office software skills particularly Word, Excel and PowerPoint
AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries and professions. We have four main divisions within AH - a full-service Association Management; a Marketing and Communications Agency (MarCom); a Meetings and Exhibits Management Team; and a division that focuses on other custom solutions... such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue.